Queenstown Airport Departures (ZQN)

There are several modes of ground transportation available going to Queenstown Airport. Taxis, car rental services, shuttle coaches, and buses are examples. If you want to go further afield, several tour operators can take you on an outdoor adventure around New Zealand's South Island's stunning landscapes.

Whatever your requirements are, Queenstown Airport has everything you need to make the most of your time in this stunning part of the world.

Car Rental Services at Queenstown Airport

Returning a rental vehicle at Queenstown Airport is easy and convenient. The rental car desks are inside the Arrivals Hall, and you can return your vehicle anytime or at night. When returning a rental car, you will be asked to provide proof of identity and insurance before taking possession of the key.

You should also check that all items left in the car have been removed before handing over the keys. Once everything is checked, sign off on any paperwork required by the rental company. They will then inspect and clean the vehicle if necessary.

Please see our car rental options to determine what is best for your rental needs.

Taxi Services at Queenstown Airport

Taxis are available at Queenstown Airport for those wishing to travel from the airport to the town center or further afield. They are an excellent way to get around Queenstown Airport quickly and efficiently - ideal for those who need to get somewhere quickly.

Allow plenty of time if you're taking a taxi to the airport. Taxis are comfortable, clean, and secure, so you won't have to worry about anything when traveling with a professional driver.

A taxi ride to or from the city center takes about 15 minutes and costs about $40 NZ$. All taxis accept major credit cards and cash payments, making it simple to pay for your trip. See more information about taxis at Queenstown Airport.

Train Services at Queenstown Airport

Trains are not available at New Zealand's Queenstown Airport. There are other options for getting to the airport from Queenstown. There is a shuttle service between the airport and central Queenstown, as well as taxis and ridesharing services like Uber and Ola.

You can also rent a car for your journey, which is often the most convenient option if you want to see more of New Zealand. Public buses are another option for getting into town and beyond if you want to avoid driving. They leave from outside the main terminal building regularly throughout the day. More information about train services near Queenstown Airport.

Bus Services at Queenstown Airport

The Otago Regional Council, the Queenstown Lakes District Council, and the New Zealand Transport Agency all contribute to the smooth operation of the $2 Orbus system. More information about buses to and from Queenstown Airport.

Using the extensive public bus system in Queenstown and Arrowtown is a stress-free, time-saving, and cost-effective way to get around. Buses run from 6 a.m. to 12 a.m. every 25 minutes to and from the airport.

Hotel Shuttle Services at Queenstown Airport

Hotel shuttle services to Queenstown Airport provide transportation to and from the many Queenstown hotels. Shuttle services are available for all travelers, with a large selection of spacious vehicles. Airport shuttles provide a quick, safe, and secure service with professionally trained drivers who know their way around town.

On the other hand, regular shuttles provide a cost-effective way to travel into town for about $10 per person. These shuttles are usually shared with other groups of passengers. At peak times, the journey can take up to 30 minutes.

Don't hesitate to contact your hotel or visit our hotel page for more information on this service.

Rideshare Services at Queenstown Airport

Many visitors to Queenstown use a rideshare service because it is simple, convenient, and often less expensive than hiring a taxi or renting a car.

Rideshare services provide door-to-door transportation from the airport to any location within the city limits. The two permitted operators at Queenstown Airport are Uber and Ola.

Parking Services at Queenstown Airport

Parking at Queenstown Airport is dependable and convenient. Within walking distance of the airport terminal, travelers can easily find a suitable parking space, either short-term or long-term. For ease of navigation, all parking spaces are clearly marked with signs.

An attendant can direct you to your preferred parking lot if you require additional assistance. Cash, credit card, and debit card payments are all accepted. Where applicable, EFTPOS facilities are also available in the car parks.

For more information, please see our parking page.

Other Services at Queenstown Airport

Additional services and facilities for travelers include lounges with comfortable seats and complimentary refreshments and drinks. Travelers can also use a first-rate business center to browse the internet, check emails, and print documents.

Several stores at Queenstown Airport sell souvenirs and other items that passengers can purchase before their flights. Passengers can find something unique in these shops, from jewelry to clothing stores. Passengers can stop by the café for a quick snack or a hot beverage before departing.

Furthermore, Queenstown Airport offers a variety of vehicle rental options from reputable companies such as Hertz, Avis, Europcar, and Budget, allowing passengers to comfortably explore all that Queenstown has to offer while visiting New Zealand's adventure capital.

Disabled Passengers at Queenstown Airport

Disabled passengers have access to various special services. There are several wheelchair-accessible lifts, ramps, and restrooms at the airport. Special assistance is available for those with visual impairments or learning disabilities during check-in and security procedures.

In addition, Queenstown Airport provides complimentary wheelchairs for passengers who may require additional assistance during their journey; these can be requested at the information desk near the main entrance. Several parking options are available outside the terminal, including designated disabled spaces near all entrances.

Furthermore, there are drop-off points at each entrance where passengers can be picked up or dropped off safely without worrying about finding a convenient spot in an already crowded parking lot.

Wi-Fi at Queenstown Airport

Wi-Fi at Queenstown Airport is available for passengers at no additional cost. The Wi-Fi connection is reliable and fast enough to perform most online activities, such as browsing the web, streaming music or videos, and checking emails.

Baggage Claim at Queenstown Airport

Baggage claim at Queenstown Airport is located in the Arrivals hall. Customers can collect their bags from the two carousel belts, one for domestic and one for international arrivals.

Passengers should look for their flight number displayed on overhead monitors to find which belt they need. Suppose passengers have any concerns or questions about their baggage. In that case, staff members are available at both carousels to assist them with any queries or issues.

Information Desk at Queenstown Airport

The information desk is an excellent resource for travelers. They can provide you with all the details of your flight and help you find the best deals on accommodations, tours, and activities in Queenstown.

You can also purchase tickets for local attractions and get advice from the knowledgeable staff at the information desk. Additionally, they often have special offers exclusive to those who visit their location. From booking a hotel room or rental car to finding out about events during your stay, the information desk is an invaluable source of assistance when visiting Queenstown Airport.

Smoking at Queenstown Airport

Smoking at Queenstown Airport is limited to designated smoking areas. All of these areas are clearly signposted with "No Smoking" signs. We ask that anyone who smokes does so only in a designated area and disposes of their cigarette butt responsibly and safely.

The airport has no tolerance for other tobacco use or vaping in public spaces, including passenger waiting areas and restaurants/cafes.

We strongly advise all passengers to familiarize themselves with New Zealand's smoking laws before they arrive at Queenstown Airport.

Lost and Found Section at Queenstown Airport

Queenstown Airport has a convenient Lost and Found section to help travelers who have lost items while traveling. It is located in the main terminal building before security check-in, near the information desk. The staff is available during regular operating hours to assist passengers with any questions about lost items.

Restrooms at Queenstown Airport

Restrooms are conveniently located and easy to access. They are kept clean and well-maintained, providing travelers with a pleasant experience.

The restrooms include changing tables for babies, as well as potable water fountains and hand dryers in each stall. Signage is also posted throughout the restroom to help passengers find their way around easily.

In addition, separate male and female facilities ensure privacy while using the bathrooms. For those traveling with disabled guests or family members, accessible facilities are available at Queenstown Airport within the restroom areas for added convenience.

Nursing Mothers Station at Queenstown Airport

The Queenstown Airport in New Zealand is proud to provide a comfortable and private area for nursing mothers to use while traveling. This specially designated station near the check-in desks provides mothers with a safe and secure place to feed their babies or express milk.

The station features comfortable chairs, free Wi-Fi, power outlets for charging devices, and complimentary refreshments for those in need.

Other services provided by the airport make traveling with young children easier. Stroller rentals, luggage assistance, and even kid's entertainment zones with interactive activities during layovers are available.

ATMs at Queenstown Airport

Airport ATMs are convenient and secure, providing services such as cash withdrawals, balance inquiries, bill payments, and other transactions. However, additional fees may be imposed depending on your bank's terms and conditions.

Currency Exchange at Queenstown Airport

Currency exchange is available for visitors who wish to exchange their money for New Zealand Dollars. Travelex offers a service with competitive rates and a wide range of currencies.

Customers can obtain currency exchange services at Queenstown Airport in various ways, including visiting one of the Arrivals Hall kiosks.

Food and Beverages at Queenstown Airport

Food and beverages are plentiful for travelers looking for a bite to eat or a refreshing drink. Whether you want something sweet or savory, there are plenty of options, including hot meals, sandwiches, wraps, and cold snacks and drinks.

There is also a selection of pre-packaged items ranging from healthy salads and fruit platters to light bites like chips and chocolate bars for those looking for an even faster option.

There's also a cafe on the premises that serves specialty coffee drinks like lattes, cappuccinos, and mochas, as well as freshly baked pastries like muffins and croissants. Those with more time can dine at one of several sit-down restaurants, which serve everything from burgers and fries to gourmet pizzas.

Shopping at Queenstown Airport

The airport has a variety of shops to choose from if you're looking for souvenirs, gifts, or travel items. Duty-free stores selling alcohol, jewelry, and other goods, as well as specialized stores selling New Zealand-made products such as crafts, clothing, and foodstuffs, can be found.

Pet Relief at Queenstown Airport

The pet relief area provides a safe and comfortable environment for pets of all sizes and shapes. Artificial grass, benches, waste bags, bins, and an enclosed area with water bowls and play areas for larger dogs are all part of the space. This facility allows pet owners to travel without worry, knowing their pets will be safe during their journey.

Ticketing Services at Queenstown Airport

Queenstown Airport provides various services, including flight check-in, ticketing, and flight schedule information. The check-in counters are well-organized and efficient, ensuring customer requests are processed quickly.

There is also a baggage handling facility where passengers' luggage can be securely stored while they wait for their flights.