Auckland Airport Arrivals (AKL)

State Routes 20A and 20B connect from Auckland Airport. Take George Bolt Memorial Drive north from the airport to State Highway 20A. Mangare Expressway connects to State Highway 20.

State Highway 20B departs the airport via the eastern exit, crosses Pakaki Creek, continues down Puhinui Road, and merges with State Highway 20 at Wiri. SkyBus is an express bus service that connects Auckland's North Harbour, airport, and city center.

Riders can reach the Britomart Transport Center in the heart of Auckland via two exits: Mount Eden Station or Dominion Road and Queen Street. The Northern Busway's North Harbour services also stop at the Akoranga and Smales Farm stations before terminating at Westfield Albany.

The Airport Link is a service similar to bus rapid transit that connects the airport to the Puhinui Railway Station. The Park & Ride bus service between the Airport and Botany Town Centre caters to short-term and long-term parking customers. It is the trial phase of a possible extensive BRT route.

Walking to the domestic or international terminals takes 10 to 15 minutes.

Rental Car Services at Auckland Airport

Should you want to travel further afield during your visit to New Zealand's largest city, a variety of rental cars are also available for lease at Auckland Airport.

Nearby to both terminal buildings are the offices of rental car companies like Hertz, Avis, Budget, and Europcar, which have automobiles available for pickup there minutes after making an online or telephone reservation.

For further details, please see our section on car rentals.

Taxi Services at Auckland Airport

Only licensed taxi services are permitted to pick you up at the specified taxi ranks at the airport terminals, which is for your protection.

The domestic airport's Door 4 and the international terminal's Arrivals Door 8 both have taxi stands, and shuttle bus stops just outside of them. Whether you make a reservation in advance with one of the companies below or turn up at the airport ranks, taxis and shuttles are always available.

The one-way cost for airport shuttles and taxis ranges from $35 to $90 NZ ($35 for the first passenger and $8 for each additional passenger going with them).

For further information, please visit our page on taxis.

Train Services at Auckland Airport

There is no train service between the city center and Auckland Airport. You can ride any public transit in Auckland for a cheaper fare if you have a special card called AT HOP.

From Auckland Airport to the City Center, use Airporter Bus Line No. 380, which connects to Papatoetoe Train Station. It operates every 15-20 minutes, seven days a week.

Bus: You must first board a bus at an international or domestic terminal to go to the Papatoetoe Train Station. The journey typically takes 20 minutes.

Bus fare: $1.95 one-way with AT HOP card; $3.00 without. More information about train services near Auckland Airport.

Train: Board at the Britomart Transport Center to take the Southern, Eastern, or Onehunga rail lines into the city's center. The journey there will take 36 minutes.

Bus Services at Auckland Airport

The AirportLink bus departs from bus stop B in the domestic terminal and from bus stop A in the international terminal. Watch for the orange signs, please. Every ten minutes from 4.30 am until 12.40 am, it runs every day of the week.

Bus route 380 passes via Mangere Town Center from Auckland Airport to Onehunga. Every 15 to 20 minutes, it runs.

Bus fare is $3.50 for individuals without AT HOP cards and $1.95 for one-way travel. More information about buses to and from Auckland Airport.

If you have a special card called AT HOP, you can use any form of public transportation in Auckland for a lower cost. For more information, kindly stop by the airport's information counter.

Hotel Shuttle Services at Auckland Airport

At Auckland Airport, hotel shuttle services are a convenient and speedy method to move about town. You can use one of the many convenient taxi options at Auckland Airport or use the airport shuttle bus to go to downtown Auckland.

Depending on the amount of traffic and your destination, the trip only takes 15 minutes. The shuttle buses are dependable and spotless; most include complimentary Wi-Fi to stay connected while traveling.

Kindly visit our hotel page for additional information about our accommodations and shuttle services.

Rideshare Services at Auckland Airport

The ridesharing location is behind the multi-story parking garage at the domestic terminal and outside Door 11 at the international terminal.

At the domestic terminal, it costs $4 to pick someone up or drop them off; at the international terminal, it costs $5; somewhere in the middle, it costs $3.

Get in touch with your neighborhood Rideshare provider for more specific pricing details.

Parking Services at Auckland Airport

Auckland Airport's domestic and international terminals are just a short stroll away from the airport's on-site parking lots.

Whether you're traveling for business or pleasure, short-term or long-term, or need a covered car park, there are a variety of parking alternatives to meet your needs.

Information about parking is available on our parking page.

Other Services at Auckland Airport

Passenger services and amenities at Auckland Airport provide a variety of activities to ensure that passengers have a pleasant experience. There's something for everyone, from shops selling the latest fashion trends and duty-free retailers to restaurants and cafes serving international cuisine.

There are numerous ATMs throughout the airport for easy access to cash and free Wi-Fi for those who need to stay connected while traveling. The modern terminal buildings house a variety of stores selling books, souvenirs, and electronics, as well as additional food outlets with takeout options.

For added convenience, the airport provides car rental services through several rental companies near the arrival and departure areas. Plenty of comfortable seating areas are also available, ideal for reading or catching up on emails before your flight takes off.

Disabled Passengers at Auckland Airport

Auckland Airport is committed to providing a safe and friendly experience for disabled passengers. They are dedicated to making sure all our customers have an enjoyable journey. The staff is trained in assisting people with disabilities, so if you need help at any point during your visit, please don't hesitate to ask them for assistance.

They offer various services and facilities specially designed for passengers with reduced mobility needs. Special Assistance booths can be found throughout the airport and provide advice on wheelchair loans, boarding ramps, stair climbers, and other aids necessary for travel, as well as information about disabled access throughout the terminal buildings.

Wi-Fi at Auckland Airport

You can use the Auckland Airport Wi-Fi network for free if you have a Wi-Fi-enabled device.

Baggage Claim at Auckland Airport

Auckland Airport has implemented an automated baggage tracking system that allows you to scan your boarding pass when entering the terminal and follow your bags on the digital screen as they make their way through a claim.

The digital tracking system also helps security staff better identify any suspicious packages or containers that may have been left behind by travelers. This helps ensure passenger safety while providing peace of mind for all travelers in Auckland Airport's busy terminals.

Information Desk at Auckland Airport

You can find the airport information helpdesks at several locations:

• International terminal: Check-in ground floor by door 4; Arrivals hall ground floor, Level 1 departures; Airside Level 1 after Customs and Security; Airside level 2
• Domestic terminal: Air New Zealand regional end of the terminal and Central Desk by door 4, Air New Zealand bag claim.

Smoking at Auckland Airport

Smoking is permitted before security in designated forecourt areas at the international terminal. Departing and transit travelers can access the smoking lounge after security on the second level of the international terminal. Please follow the airport smoking policy at all times.

Lost and Found Section at Auckland Airport

Passports and cash over $10,000 will be handed to Airport Police when found. Don't hesitate to contact Airport Police at +64 9 2759046.

Please get in touch with your airline directly for items lost or left behind on an aircraft.

Duty-Free items left after security will be passed onto NZ Customs. You will need to contact them directly at +64 9 2556681, and they will advise on collecting your items.

The lost property office is located in our Operations Reception, Ground Floor, and International Terminal (outside Door 1). You will need to identify your lost item and bring your photo ID.

To find Operations Reception, go to the international check-in area, exit the building through Door 1 and turn right.

Restrooms at Auckland Airport

Restrooms at Auckland Airport are some of the most modern and clean public bathrooms in New Zealand. They are spacious, well-lit, and are all equipped with baby-changing facilities. The hand washing stations have touchless soap dispensers, faucets, and dryers, so you don't need to touch anything to keep your hands clean.

The restrooms also feature wheelchair-accessible stalls and gender-neutral toilets for those who prefer them. A full range of products is available, including toilet paper, air freshener, facial tissues, hand towels, and more. All restrooms at Auckland Airport meet the highest sanitation standards, making it one of the best in terms of restroom quality worldwide.

Nursing Mothers Station at Auckland Airport

A family facility is available on Level 1 near the Food Court. This facility has a feeding chair, a microwave, a bathroom, baby changing facilities, and a children's playpen. A baby changing station is also available in washrooms close to Door 3 and at Door 4 on the Ground Floor.

A family facility is also available on Level 1 before the seating area. This facility has a feeding chair, a microwave, a bathroom, baby changing facilities, and a children's play area.

Another family facility is available on Level 2 before Gate 2. This facility has a feeding chair, a microwave, a bathroom, baby changing facilities, and a children's play area.

ATMs at Auckland Airport

Automatic Teller Machines (ATMs) are throughout the international and domestic terminals. These ATMs accept VISA, MasterCard, Amex, Diners Club cards, and all Plus cards.

Currency Exchange at Auckland Airport

Travelex is the world's foreign exchange specialist, located in the international terminal before and after security. Their domestic site is temporarily closed. Order your foreign currency in advance to allow for our stress-free journey – click here to order now.

All major currencies are available from Travelex at the international and domestic terminals.

Food and Beverages at Auckland Airport

Food and beverages at Auckland Airport are as varied and cosmopolitan as the city of Auckland itself. From traditional New Zealand cuisine to international favorites, travelers have various choices regarding snacking or dining.

For those looking for grab-and-go options, there are plenty of fast food chains like Burger King, Mcdonald's, and KFC. Cafes also serve coffee, sandwiches, and pastries throughout the airport terminals.

Suppose passengers have time for a sit-down meal before their flight. In that case, they can choose from a range of restaurants conveniently located within the terminal building.

Shopping at Auckland Airport

Shopping at Auckland Airport is a breeze. With dozens of stores offering everything from fashion to accessories and electronics, there's something for everyone at the airport.

Whether you're looking for a last-minute gift before your flight or need to pick up some essentials for your travels, Auckland Airport has it all. It is the ideal destination if you want convenience and choice regarding retail therapy.

From designer labels to budget buys, cafes, and restaurants with international cuisines, you can find whatever you want in this bustling shopping hub. With helpful staff always on hand to answer any questions or help make suggestions,

Pet Relief at Auckland Airport

The airport has opened up a dedicated pet relief area next to the international terminal, so you can take your furry friend and have them do their business without worrying about finding a place offsite. This area has grassy areas, waste bags, and even water stations so your pup can stay hydrated during their travels.

Best of all, it's free – just another way the Auckland Airport staff ensures visitors have an enjoyable travel experience! The pet relief area isn't just great for pets - it's also convenient for their owners.

Furthermore, suppose you're in transit at Auckland Airport and need somewhere safe for your pet while waiting for connecting flights. In that case, this new service makes things much easier by providing a secure onsite location.

Ticketing Services at Auckland Airport

Ticketing services at Auckland Airport are convenient and efficient. The airport has one of the most advanced ticketing systems in the world, allowing passengers to purchase tickets online or at the counter within minutes.

In addition, all airlines offer services such as self-check-in kiosks and bag drop facilities that make traveling hassle-free. Tour packages with pre-booked tickets and transfers are included for those who prefer to travel with others.

With so many options available for getting around Auckland Airport quickly and safely, it is easy to see why this is one of New Zealand's busiest airports.